TERMS & CONDITIONS
Terms of Use
Please Read The Following Terms And Conditions Of Use Carefully Before Using This Website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site.
Graphic Approval
Graphic orders will be scheduled to ship by the Graphics Department and the order will be processed as ordered unless you contact us about any changes before the ship date scheduled.
Graphics must be pre-approved in writing via email before printing can take place. Please only approve of your graphic art when you are ready to commit to its printing, as this approval is final, and not reversible.
Order Changes & Cancellations
All order changes must be made in writing to sales@soondisplay.com. Any verbal order changes will not be accepted. Order changes include but are not limited to changes in shipping addresses, changes in order timeframes, or changes in products purchased. All change orders are subject to additional charges or refunds when applicable. All change orders are subject to a restocking fee of up to 50% of the retail value of the goods when applicable. Package re-routes due to shipping address changes may also incur additional fees issued by DHL, FedEx, or UPS. All payments for change orders must be paid in full for an order change to be accepted and moved on to the next step in production or shipping.
Orders must be canceled before any production work is done. This includes artwork proofing. All order cancellations must be made in writing to sales@soondisplay.com. When an order is cancelled after the order has been placed, the order may be subject to cancellation charges which will be deducted from the refunded amount. Once either hardware has shipped out and/or artwork proofs have been approved, no order cancellation will be accepted. All order cancellations are subject to a restocking fee of up to 75% of the retail value of the goods. The following are some examples of circumstances where restocking fees would apply: customized graphics have been put into production, or products have been pulled from stock shelves to fulfill orders. Graphic Design time is non-refundable even with an order cancellation. Any time that has been spent designing your exhibit or display will not be refunded. Soondisplay also reserves the right to cancel any order based on a customer interaction(s) of any of the following; using very rude language in writing or over the phone, bullying behavior, cusses, or swear verbally or in writing.
Limitation of Liability
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than by the copyright notice, which forms part of these terms and conditions.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
Soondisplay shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Soondisplay has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
When placing an order with Soondisplay the customer agrees to the terms of our limited liability, and Return and Exchanges Policy.
Soondisplay does not refund shipping charges. Customers are responsible for all shipping charges for products.
Soondisplay is not responsible for products damaged in shipping, mis or redirected products, or any other circumstances out of Soondisplay's control.
When it comes to shipping delays we follow Fedex or UPS rules and Exclusions.
We are unable to refund any delays due to the below:
Shipments that are delayed due to causes beyond FedEx's control including,but not limited to:
the unavailability or refusal of a person to accept the Delivery of the Shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, the authority of law, insufficient information provided by a customer, Hazardous Materials Packages improperly offered for transport, the application of security regulations imposed by the government, or otherwise applicable to the Shipment, riots, strikes or other labor disputes, civil, unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, Fedex’s transportation network), disruption or failure of communication and information systems, and adverse weather conditions.
Shipping/Address Change in Transit
Also, if a customer requests an address change while the package is in transit - at no fault of Soondisplay - then there will be a fee added at the time of request.
Disclaimers
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Soondisplay disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Soondisplay does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Soondisplay does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Typographical Errors
If a Soondisplay product is mistakenly listed at an incorrect price, Soondisplay reserves the right to refuse or cancel any orders placed for products listed at the incorrect price.
Soondisplay reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is canceled, Soondisplay shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions apply to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Soondisplay without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Soondisplay. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Electronic Communication
When you use this Site, or send emails to Us, you are communicating with Us electronically. You consent to receive communications from Us electronically. We will communicate with you by e-mail or by posting notices on this Site or through our other services. You agree that all agreements, notices, disclosures, and other communication that We provide to you electronically satisfy any legal requirements that such communications be in writing.
User Content
This Site may include features and functionality ("Interactive Features") that allow users to create, post, transmit, or store any content, such as text, music, sound, photos, video, graphics, or code on the Sites ("User Content"). User Content is publicly viewable and may include your profile information and any content you post under your profile, but it does not include your account information or information you submit to make a purchase. You agree that you are solely responsible for your User Content and for your use of Interactive Features, and that you use any Interactive Features at your own risk.
By using any Interactive Areas, you agree not to post, upload to, transmit, distribute, store, create, or otherwise publish or send through the Sites any of the following:
User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, abusive, inflammatory, fraudulent or otherwise objectionable; User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or that would otherwise create liability or violate any local, state, national or international law; User Content that displays, describes or encourages usage of any product We sell in a manner that could be offensive, inappropriate or harmful to Us or any user or consumer; User Content that may impinge upon or violate the publicity, privacy or data protection rights of others, including pictures, videos, images or information about another individual where you have not obtained such individual's consent; User Content that makes false or misleading statements, claims or depictions about a person, company, product or service; User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity; and Viruses, malware of any kind, corrupted data or other harmful, disruptive or destructive files or code.
Third-Party Links
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).